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Why choose Dunne Roofing to
install your new roof?
The Dunne Roofing
Homeowners Guide
Seven Questions to
Ask Your Roofer
Interview the
contractor You cannot choose
a professional roofer by looking at an estimate and comparing prices.
Allow yourself an hour, more or less, to sit down with each contractor.
(Dunne Roofing will come out to talk with you. You might be speaking
with a salesperson or even the owner. Both of you need time to ask
questions and
The Seven
Questions to Ask 1. What is the
full name and address of the company? Getting the
complete address of the company can be an important factor in determining
a company’s time in business. If a post office box is given, ask for a
full street address as well.
Dunne Roofing is centrally located in the Chicago
Area. In business 120 years located at 310 Busse Hwy, Park Ridge, IL 60068 2. Does the
company carry insurance? (YES - Dunne Roofing is
Bonded and Insured) A contractor
should carry comprehensive liability insurance and workers’ compensation
insurance to protect you in the event of a roofing accident. This can be
verified by asking to see the contractor’s certificates of insurance
(workers’ compensation and general liability). Let the contractor know you
want current certificates sent to you by the insurer before the
job is started. Contractors may also carry other kinds of insurance
including health, life and auto insurance. Bland assurances of insurance
coverage may refer to these. Don’t be confused. Ask for proof of general liability and
workers’ compensation* coverage for roofing projects. Uninsured
contractors. Roofers who do not carry insurance will most
likely be cheaper to hire as they do not have the large insurance premiums
to pay.
• Not a full-time
contractor • Operates as a
partnership or self-employed without employees • New in the
business • Can’t afford
insurance premiums • Doesn’t stand
behind work It is up to you to
determine if it is worth the risk to hire a contractor who does not carry
insurance.
(Dunne Roofing is Bonded and Insured) 3. Is the company
a licensed or credentialed contractor? When you pose this
question, you are, in effect, asking if the contractor is licensed by your
state and/or city. Not all states
require contractors to be licensed. If your state does license
contractors, then he might have had to pass a written examination in his
specialty, although few licenses make this a requirement.
Dunne Roofing maintains up-to-date licensing through
state and local authorities and is a good standing member of the National
Roofers Contractors Association. 4. How long has
the company been in business? Needless to say,
longer is usually better. Under three years may signal an unstable
business or one low on the learning curve. On the other hand, everybody
has to start somewhere. References will be helpful to double check any
business, and are especially important when dealing with a new business. A
newer business may have a great future but it is only reasonable to be
more careful when considering its referrals. The failure rate of small
businesses in the first three years is very high.
Dunne Roofing has been doing business since 1887 or
more than 120 years. 5. Will the
company provide referrals or references from previous jobs? • Ask for photos
of completed work, if available. Keep in mind, however, that many roofers
will not have photos. • Request a list
of 10 names and phone numbers of recent customers (last 12 months). It is
not necessary to check all 10, but you will be able to pick randomly from
the list those you do call.
Dunne Roofing provides referrals to any potential
customer 6. What is the
company’s workmanship warranty?
We warrant our
workmanship. The manufacturer, on the other hand, warranties the roofing
material against defects in manufacturing. Thus, two warranties will cover
the shingle roof system.
Dunne Roofing provides a 10 year workmanship
guarantee and 30 year manufacturer defect warranty Important
information about the Dunne Roofing General Policies:
Dunne Roofing performs work on a timely
basis?
Dunne Roofing is responsive when asked for
information and changes?
Dunne Roofing acts as if we care about the
customers interests? We do! And finally,
Dunne Roofing is a trustworthy roofing
company? 7. What is the
company’s track record for solving customer complaints?
Dunne Roofing is responsive, communicates well and
will resolve any complaints quickly. This is our job and we take
pride on doing it well. What is an
estimate? To simplify, an
estimate will typically offer a single price, a generically described
product, a color and no options. This is traditional and legitimate. But
it isn’t very consumer-friendly. We complete it early and we feel this is
important. We will sit down with you and go through our estimate
until you have a good comfort level of understanding it.
Yes with Dunne Roofing Contractor’s
workmanship warranty Make sure this is
clearly noted in the contract. Yes with Dunne
Roofing Cleanup Call for a daily
cleanup of the premises. This becomes very important if shingle tear-off
is necessary.
Yes with Dunne Roofing Payment terms Schedule, terms
and method of payment should be written out fully with no room for
misunderstandings.
Yes with Dunne Roofing Preliminary
inspection Finally, agree to
an inspection before the job with the job supervisor. Establish the
condition of the property before any work is done.
Yes with Dunne Roofing Compliance with
local codes and ordinances. Will they be
observed? YES! Are permit costs
included? YES! Who will obtain
the permit? Dunne!
What about
provisions for posting zoning notices? Have inspections been planned?
Yes with Dunne Roofing
We hope this will help you in your
selection process.
Learn more about Dunne Roofing
here You’ve got more
questions? For answers, please call us at Dunne Roofing
(847) 696-1643
Satisfaction Guaranteed.
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Established 1887 - continuous operation for 120 years - four generation family business - Copyright © 2007 [privacy] |